Is there a limit to the quantity that I can order?
No, there’s no limit. Shop your heart out!
How can I track my order?
You can start tracking your order as soon as it has been shipped out. An email will be sent to you with the tracking details, all you need to do is visit our courier partner’s website and track the journey of your order in real time!
How do I know what size to order?
To help you find the perfect fit every product display page on our website has a ‘Size Chart’ section for your ready reference. You can also view the SIZE CHART here.
Do you offer made-to-order service?
We are a ready to wear brand. Our garments are completely stitched and the size chart is displayed on each individual product page. We encourage you to do minor alterations at your end. However, in case you need your outfit to be customised as per your exact measurement, please get in touch with our customer care by email firstname.lastname@example.org or WhatsApp: +91 98333 79838 . A customisation charge may apply, on a case to case basis.
Can I cancel my order?
No, unfortunately orders once placed cannot be cancelled.
What do I do if my order is received in a damaged condition?
If your package has been damaged or tampered with, you can refuse to accept it and return it to the courier personnel with all of the original packaging intact. Please do report the incident to our Customer Care Team immediately.
What happens if the wrong product was delivered to me?
In an unlikely event that the product you received is not what you ordered; please contact our Customer Care Team within 24 hours of delivery. They will help arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.
What happens if the product I ordered is out of stock?
If a product is out of stock, you will be informed when you add it to your Shopping Cart or at Checkout. In rare cases, if the product is out of stock after your order is confirmed, we will initiate order cancellation and refund the amount.